Privacy policy

Last updated October 3, 2026

Who we are

Built by Design Studio LLC is a creative studio based in Stevens, Pennsylvania. This policy describes how we handle information associated with this website and project inquiries. Contact us at info@builtbydesignworks.com or 717 622 1033 with questions.

Information you provide

When you contact us, request a sample or quote, or ask about a print project, you may provide your name, email address, service preferences, business information, and project details. A print request may also include model files, material and color preferences, and quantities. We also receive information you send by email or phone.

Please provide only what is needed for your inquiry. Do not submit passwords, payment-card details, or sensitive personal information through a project form.

Technical information

Our hosting and security providers process request information such as IP addresses, browser details, timestamps, and requested pages to deliver the website, diagnose problems, and prevent abuse. Form protection may process device and browser signals. The studio website does not use advertising pixels.

Optional website analytics

If you allow analytics, Google Analytics uses cookies and browser information to measure page visits, confirmed inquiry submissions, and clicks on phone and email links. Phone and email clicks are interaction counts, not completed calls or sent messages. We do not send inquiry text, names, email addresses, phone numbers, uploaded files, or inquiry reference numbers to Analytics.

Analytics stays off until you choose Allow analytics. You can decline or change your choice through Analytics preferences in the footer. We remember that preference in your browser for up to six months. Declining does not affect contact forms. Revoking permission stops future analytics collection from this website and removes its Analytics cookies; it does not erase information already processed by Google.

Google processes usage information for this measurement service. Advertising personalization and Google signals are disabled in our website tag. See Google’s privacy policy and how Google uses information from sites that use its services.

How we use information

We use inquiry information to respond, understand your project, prepare a quote, communicate about agreed work, provide support, and keep relevant business records. We use technical information to operate and protect the website. Submitting an inquiry does not subscribe you to a marketing newsletter.

Service providers and sharing

Cloudflare provides website hosting, security, and storage used for form requests and model uploads. Resend provides form-notification and acknowledgment email delivery. Google Workspace handles our business email. These providers process information needed to provide their services and may process it outside your location.

We do not sell inquiry information. If your project involves our sister company, Evercrest Technologies LLC, we will discuss the handoff with you. We may disclose information when required by law or to protect legitimate rights and security.

Files, access, and retention

Uploaded model files are intended for project review and fulfillment. They are stored privately, and our form system uses time-limited download links for the studio. An expired link does not mean the underlying file has been deleted.

We retain inquiry and project information as needed to respond, carry out agreed work, maintain relevant records, and address legal obligations. The website does not currently apply a fixed automatic deletion period. You can contact us to request deletion; some records may need to be retained for legal or business obligations.

Your choices

You can choose what to share and contact us to ask about, correct, or request deletion of your inquiry information. We may need to verify a request before acting on it. Email info@builtbydesignworks.com or 717 622 1033. You may also contact us directly instead of using a form.

Other websites and embedded content

Portfolio links open third-party websites. Kuula provides the virtual-tour platform used for tour projects. Third-party sites and embedded services apply their own privacy practices. Web fonts are currently loaded from Google Fonts, which receives a browser request when those fonts load.

Updates to this policy

We may update this policy as the website or our practices change. The date above identifies the latest revision.